The deliberate acts of irregularities or omissions to deceive, cheat or manipulate the Bank, customers, or other parties that occur within the Bank and/or use the Bank's facilities so as to cause the Bank, customers, or other parties to suffering losses and/or the fraud perpetrators gain financial benefits either directly or indirectly.
The behavior of the Bank's staff that is not in accordance with the corporate culture that has been formulated to achieve the vision and mission of the Bank.
The condition in which members of the management of the Bank in carrying out their duties and obligations have other interests outside the interests of the office, whether personal, family’s, or other parties' so that they may lose their objectivity in making decisions and policies in accordance with the authority given by the Bank. (Bank Mandiri Taspen’s Policy Architecture).
The receiving/giving in a broad sense, including receiving/giving money or something equivalent to money, goods, rebates (discounts), membership, commissions, interest-free loans, tickets (trips/tours/concerts etc.), lodging facilities, travel packages (tours/worship/official trips, etc.), scholarships, free medical treatment and other facilities received both inside and outside the country, which are made with or without electronic means. (SP Gratification). Bank Mandiri Taspen provides protection to each reporter and guarantees the confidentiality of their identity and reports submitted via email at lapor.gratifikasi@bankmandiritaspen.co.id and the Bank Mandiri Taspen WBS.
Thankyou for your care and trust in us.
Regards
